Privacy Policy

1. Who we are

Drama Club Inc. is a corporation incorporated under the Canada Business Corporations Act (Corporation No. 1411030-7), with its registered office at 50 Maria St, Toronto, Ontario M6P 1W2, Canada.

We are responsible for the personal information under our control, and we have designated a Privacy Officer who is accountable for our compliance with this policy. You can reach our Privacy Officer using the details in section 15.

2. Scope

This policy applies to personal information we collect through our website at drama-club.xyz, our mobile and web applications, our social media pages, our customer support channels, and any other products or services that link to this policy (together, the “Services”).

It does not apply to third-party websites, apps or services that we do not own or control, even if you reach them through a link in our Services.

3. Information we collect

3.1 Information you give us

• Contact details, such as your name, email address and phone number, when you contact us, subscribe to updates or create an account.
• Account information, such as your username, password, profile picture and preferences.
• Communications, including the content of support requests, feedback and survey responses you send us.
• Transaction information, if you make a purchase, such as the item purchased, date, amount and payment method. Payment card details are processed by our payment providers or app store partners. We do not store full card numbers.
• Content you share, such as comments, reviews, ratings or other content you post through the Services.

3.2 Information collected automatically

• Device and usage information, such as your IP address, browser type, operating system, device identifiers, language settings, the pages or screens you view, the features you use, and the dates and times of your visits.
• Approximate location, inferred from your IP address. We do not collect your precise location without your consent.
• Cookies and similar technologies, as described in section 7 and our Cookie Policy.

3.3 Information from third parties

• If you sign in through a third-party service (such as Apple, Google or a social network), we receive the information that service shares with us, such as your name and email address, according to your settings on that service.
• Service providers such as payment processors, app stores and analytics providers may share information with us, such as confirmation of a purchase or aggregated usage statistics.

4. How we use information

We use personal information to:

• provide, operate, maintain and improve the Services;
• create and manage your account and verify your identity;
• process transactions and send related information, such as confirmations and receipts;
• respond to your questions and provide customer support;
• send you service-related notices, such as changes to our terms or policies;
• with your consent, send you newsletters, marketing and promotional messages;
• understand how the Services are used and develop new features and content;
• personalize your experience, for example by recommending content you may enjoy;
• protect the safety, security and integrity of the Services, our users and the public, and detect and prevent fraud, abuse and violations of our Terms of Use; and
• comply with our legal obligations and enforce our rights.

We will not use your personal information for a purpose that is materially different from those described here without first telling you and, where required, getting your consent.

5. Consent

We collect, use and disclose your personal information with your knowledge and consent, except where the law permits or requires otherwise. Depending on the sensitivity of the information, consent may be express (for example, when you tick a box) or implied (for example, when you email us for help, you consent to us using your email address to reply).

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us. If you withdraw consent, we may not be able to provide some or all of the Services to you.

6. How we share information

We do not sell your personal information. We share it only as described below:

• Service providers. We work with companies that perform services on our behalf, such as hosting, cloud storage, email delivery, payment processing, customer support and analytics. They may use personal information only to provide services to us, and they are required by contract to protect it.
• App stores and platforms. If you use the Services through a third-party platform, such as the Apple App Store or Google Play, that platform may process your information under its own privacy policy, for example to process payments.
• Legal and safety reasons. We may disclose information when we believe in good faith that it is necessary to comply with the law or a lawful request from public authorities, to protect the rights, property or safety of Drama Club, our users or others, or to investigate fraud or security issues.
• Business transactions. We may share information in connection with a proposed or actual merger, acquisition, financing, reorganization or sale of all or part of our business, subject to appropriate confidentiality protections.
• With your consent. We may share information in any other case where you have asked us to, or agreed that we may.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

7. Cookies and similar technologies

We and our service providers may use cookies, pixels, local storage and similar technologies to keep the Services working, remember your preferences, understand how the Services are used and improve them. You can control cookies through your browser settings. For details, see our Cookie Policy.

8. Where your information is stored

We are based in Canada, but we and our service providers may store and process personal information in other countries, including the United States. When information is located outside Canada, it is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities. We take reasonable contractual and other measures to protect your information wherever it is processed.

9. How long we keep information

We keep personal information only as long as needed to fulfil the purposes for which it was collected, including to meet legal, accounting, tax or reporting requirements, resolve disputes and enforce our agreements. When we no longer need it, we securely delete, destroy or anonymize it.

If you close your account, we will delete or anonymize your account information within a reasonable time, except where we are required or permitted by law to keep it.

10. How we protect information

We use physical, organizational and technical safeguards appropriate to the sensitivity of the information, such as encryption in transit, access controls, and limiting access to the staff and service providers who need it.

No method of transmitting or storing information is completely secure, so we cannot guarantee absolute security. If a breach of security safeguards involving your personal information creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as required by law.

11. Your rights and choices

Subject to applicable law, you have the right to:

• Access the personal information we hold about you, and learn how it has been used and to whom it has been disclosed;
• Correct information that is inaccurate or incomplete;
• Withdraw consent to our collection, use or disclosure of your information, as described in section 5;
• Request deletion of your personal information, subject to legal exceptions; and
• Opt out of marketing at any time by using the “unsubscribe” link in our emails or by contacting us. We send commercial electronic messages in accordance with Canada’s Anti-Spam Legislation (CASL). Even if you opt out, we may still send you important messages about your account or the Services.

To make a request, email support@drama-club.xyz with the subject line “Privacy request”. We may need to verify your identity before we respond. We will respond within 30 days, or tell you if we need more time as permitted by law. Most requests are free of charge; if a fee applies, we will tell you in advance.

If you live outside Canada, you may have additional rights under the laws where you live, and we will honour them as required.

12. Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will take steps to delete it.

13. Third-party links and services

The Services may contain links to websites, apps or services operated by others, including social media platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before sharing information with them.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we will give you more prominent notice, such as by email or an in-app message. Your continued use of the Services after an update means you accept the revised policy, to the extent permitted by law.

15. Contact us

If you have questions, concerns or requests about this policy or how we handle personal information, please contact our Privacy Officer:

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.